Internet
Last week  I listend to Alexander van Riesen. He is the Global Head of eCommerce for Clas Ohlson. Todays eCommerce is not just webshops it is a lot of omni channels: catalogue/Phone, stores, online and social media. The more option people get the more difficult the options gets. It was an interesting lecture. /Anneli

Ps. Christmas has come to Borlänge.